SYSTEM SAVED ME PODCAST
Episode 062: Lilah Higgins – Client Communication in Trello
This episode is brought to you by The Kolada Group.
Today, I’m talking about client communication inside Trello.
My guest is Lilah Higgins, who is a brand designed expert and founder of The Higgins Collective.
- (:31) Intro – Systems Saved Me Summit
- (2:38) Meeting Lilah
- (4:49) Business before systems
- (7:41) The client intake process
- (10:44) Feasibility of Trello
- (12:03) Archiving
- (13:42) Best financial investment
- (16:15) Worst financial investment
- (17:30) Finding Lilah
QUOTE OF THE EPISODE:
“I worked via email a long time… it was a pain. So many emails!”– Lilah
“I have a board for every client. Therefore, everything they have is in there, including comments back and forth… It all stays in one place.” – Lilah
Lilah Higgins is a Brand Designer to Creative Business Owners & Coaches. When she’s not chasing around her babies or working alongside her techie husband, she is providing her clients with logos & branding that converts and design consultation. She drinks her coffee iced and enjoys opening her home to people and telling the stories of Makers & Creatives. She’s also the founder of the #waketomake hashtag on Instagram. You can find her at www.thehigginscreative.com
WHERE TO FIND HER:
Jordan is the head honcho at The Kolada Group. Her business love language is efficiency and she’s boss at organizing everything. Strengths Finder: Focus, Discipline, Responsibility, Futuristic, Maximizer